Reference

Privacy Policy For Your sw303 Account

Our Privacy Policy explains what we collect when you open a sw303 account, sign in from a mobile device, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesSecurity requests
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sw303 Privacy Policy For Your sw303 Account
CONTACT OUR TEAM

Open A Privacy Request Through Support

A clear support path helps you ask about the Privacy Policy without guessing which account screen to use. Tell us the email or phone number connected to your account, describe the request, and include only the minimum wallet or payment detail needed to identify the matter. We can then explain the relevant record, confirm the next account step and direct you to the right privacy response.

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Account access

When you cannot reach your account or complete phone verification, contact our support route and state that your request concerns the Privacy Policy. We use the account identifier you provide to locate the request without asking for your password or full wallet secret.

Wallet record

For a DANA, OVO, GoPay or QRIS reference, send the receipt number and approximate transaction date through support. We use that narrow detail to check the record and explain what payment data is retained under this Privacy Policy.

Privacy change

To request access, correction or deletion where available, describe the exact data you want us to address. We may ask you to confirm account ownership before changing a record, so another person cannot redirect your account details.

HANDLING YOUR DATA

Explore The Privacy Steps Behind Your Account

We keep the Privacy Policy practical by connecting each data use to an account action you can recognise.

Account details

We receive details such as your name, contact address, phone number and verification status when you create or maintain an account. We use them for account administration, access checks and support replies connected to your request under this Privacy Policy.

Device signals

A mobile browser or desktop session may provide device type, operating system, browser version, IP address and login time. These signals help us detect unusual access and keep your session tied to the account step you started.

Cookies

Cookies can remember a session, preserve a selected page and help us understand whether a sign-in step worked. You can adjust cookie controls in your browser, although disabling some cookies may interrupt account access or remove saved preferences.

Wallet matching

Payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity help us match a receipt with the correct account. We use the reference for reconciliation and status checks, not as a substitute for your wallet password.

Security checks

We may compare phone verification, login details and device signals when an account request involves a sensitive change. This step helps us avoid releasing account data to the wrong person and may require a response from your registered contact.

Retention requests

We keep records only for the period needed for account administration, security, payment reconciliation or a legal obligation that applies where local law permits. Ask support which category applies to your record and whether correction or deletion is available.

Browse Answers About Privacy Policy

These Privacy Policy answers address the account and wallet questions you are most likely to have before opening access. They also explain the practical route for checking, correcting or limiting the use of your data, including details connected with Indonesian payment rails and mobile sign-in.

The sw303 Privacy Policy covers account details, phone verification, login and device signals, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. It also explains retention, security checks and how to submit a privacy request.

We use your phone number to create or identify your account, complete phone verification before account access and respond to account requests. It can also help us distinguish your request from another account. We do not need your wallet password to investigate a payment reference.

Yes. The Privacy Policy covers the payment references needed to match DANA and QRIS activity with your account and check a receipt or status question. The same approach applies to OVO, GoPay, bank transfer and virtual account records, subject to applicable retention duties.

Contact our support route with the account phone number or email, identify the field that is wrong and explain the correction requested. We may ask you to confirm account ownership before changing it. Please do not include your password, wallet PIN or unnecessary identity documents.

Retention depends on why the record exists. Account administration, security checks, payment reconciliation and legal obligations can require different periods. Ask support about the category linked to your account and whether a deletion request is available where local law permits.

Yes. Ask support which cookie or session detail you want explained, or adjust cookie controls in your mobile browser. Cookies can preserve sign-in progress and page preferences, so disabling them may require you to repeat an account step or sign in again.

Yes, access and eligibility depends on local law. Where local law permits, you can ask what personal data we hold, request a correction and ask about deletion or restricted use. We may first verify the registered contact so we disclose data only to the account holder.

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